| Newcastle & Gateshead |
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We
work very closely with both Newcastle and Gateshead Councils as well as
with Bridging NewcastleGateshead, Age Concern, The Quality of Life Partnership
and many more key Agencies. These partnerships help us to understand where
we can improve our services, and help to shape new service development.
User Group
We have a User Group called ‘Helping Hands’ who are past and current customers who very kindly help us to improve and develop our services. The group meets quarterly to discuss a variety of topics including
- Customer Satisfaction
- Quality of service
- Possible new services
- Publicity
- Charter Mark (customer service excellence award)
- Possible events and activities…
The Information Resource Bank funded by the Quality of Life Partnership have further information which may be of use to you if you live in Newcastle upon Tyne on their website which can be found at: www.informationnow.org.uk
If you belong to another group working in the community and believe we could be of help to you, then do please contact us to discuss possible ways in which we might work together.
Useful links