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Copeland

ASP Copeland provides the following services:

• Minor Works Grants
• Disabled Facilities Grants
• Renovation Grants
• Small Aids and Adaptations - Provides Handrails, ramps etc to aid access to property. This is a rapid response service and aids early discharge from hospital. NB. We cover Copeland and Allerdale Borough Council.
• Energy Efficiency – Providing a service that has helped to bring homes up to modern levels of thermal efficiency. We are able to refer clients to Warm Front to install various insulation and heating requirements such as central heating and loft insulation.

If you decide to use the Staying Put service you would need to pay a fee for the technical service provided. The fee is usually 10% of the net cost of the work that you have carried out. If you receive a local authority grant it is possible that some or all of the fee may be covered by the grant.

Cumbria targets for 2008/09

Copeland

We aim to offer advice or provide a service to a minimum of 950 customers in the Copeland area.

We aim to contact all of our customers within 15 working days of the enquiry.

We aim to complete 600 jobs for our customers in the Copeland area.

We aim that all internal hand and grab rails referred under the minor adaptation scheme will be fitted within seven days of receipt of the referral.

ASP Cumbria Targets - Performance Figures April-June 2008

Copeland

We have offered advice or provided a service to 309 customers.

We have contacted all of our customers within five working days of their enquiry.

We have completed 212 jobs for our customers.